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Jane,
I am sure we can work through it, even if it requires a phone call. I’ve done that before, but usually only with really difficult problems (one unusual case, for example, where the person on PC somehow managed to create a second Program Files directory and was installing the tools to an Elements folder that wasn’t being used by the system!).
Please keep in contact — email or my forum are both fine places to discuss this topic!
I am sure we can work through it, even if it requires a phone call. I’ve done that before, but usually only with really difficult problems (one unusual case, for example, where the person on PC somehow managed to create a second Program Files directory and was installing the tools to an Elements folder that wasn’t being used by the system!).
Please keep in contact — email or my forum are both fine places to discuss this topic!
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