Purchased Adobe Photoshop Elements 2.0 plus Photoshop Album 2.0 at Best Buy two weeks ago. Tonight I tried to install Photoshop Elements and was told that I did not have the correct serial number. My CD case has two serial number labels, but both are the same number and are labeled for Photoshop Album. I did install Photoshop Album using the serial number but don’t know how to get the correct serial number for Photoshop Elements. Please advise.
Also, do NOT put in spaces when logging in the serial number. Make it all one number (which is a bummer), even if there are spaces in the labled number.
Just installed PE2 and after start page to select anything get error message "There is no disk in the drive. Please insert a disk into Drive A". Anyone else had this problem and how do I get rid of it and use PE2?
Nancy S "Message:…Device\Harddisk1\DR1 keeps popping up" 11/30/03 9:32am </cgi-bin/webx?13/8>
but she hasn’t found a solution yet. She said she began getting the error message right after downloading something from a friend as she had been using the program without problems. Of course, it may have just been a coincidence, but it makes me wonder…
What OS are you using? It is always best to give some details about your system when posting a problem, it usually narrows down the possibilities some. Did you install with antivirus software disabled? Do you have a Walcom tablet installed?
Nancy
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