I have read every possible forum and tried the recommendations in Adobe documents, but here is my ordeal. I was working with some .jpg files that were sent to me. I tried to open one and it would not open. I never got a message, just the spinning wheel. Since then, Photoshop will open nothing. If I start the application and create a document, when I save it, same thing… spinning wheel. There are no error messages and no freezes. Just the spinning wheel. I have trashed the pref files multiple times. Restarted the comp. Created a new user. And I have consulted the application erros in the log, which shows nothing for Photoshop. This happened once before and after trashing the prefs and restarting the comp, I was back in biz. This time, nothing works. I am on a G4 dual, 1GB of ram. System 10.4.8. and Photoshop CS2 9.0.2. Has this happened to you?
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I have run both Disk Utility and Disk Warrior with no errors. In Photoshop, I have the memory set to use 70% of available memory. (When using Photoshop or other memory intensive programs, I tend to only have one or two applications open.) On my main drive, I have roughly 120 GB available, as I only have applications on one drive and documents on a separate drive, with back up on a third, external drive.
This is going to sound crazy, and it makes no sense at all.
I was disgusted, so I decided to go back to my good ol’ Photoshop 7 that is still in my applications folder. I wanted to see if the files would open with that application. Well, they did open. So out of curiosity, I dediced to open the exact same file using Photoshop CS2. So… same file on the same harddrive and same operating system. So, it opened in Photoship CS2. After that, I opened more files and it has been working fine since.
I did nothing other than what I just described, however, I would suggest bringing the memory down under 50%. After you do that, restart your machine and give it a go.
I wish I could be of more help. Mine is working now and I can’t tell you why.
I agree with you, but the application was working before I changed the memory allocation. I was able to open the application, open a file, and save a file, all before changing the memory allocation. I thought I had pointed that out before in the previous posting. This is why I said it made no sense to me.. I didn’t change anything before I was able to function again. Also, the first time this happened, a few months ago, I was able to start working again after a few re-starts.
I fully agree that the memory allocation needed to be lower, but that does not explain what happened in this case.
The particular G4 that I have is an "early" G4 dual and the RAM cannot be much higher. I may be able to add a 512 (I have to look that up), but I do not that I cannot take the machine up to 2GB or so the Apple store told me.
