Files do not open in 7.0 AND CS2-help!

L
Posted By
lisasloan
Jun 3, 2005
Views
271
Replies
4
Status
Closed
Out of the blue, my 7.0 stopped opening files, can’t create new. The program loads/opens fine and appears to be ‘working’ but when I click on a file to open nothing happens – no error msg nothing. Installed CS2 – and SAME thing. Have tried uninstall/reinstall, updates etc. (Image Ready will open files) I have XP, use a laptop etc. Any ideas? Thx –
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DM
dave_milbut
Jun 3, 2005
reset the prefrences per the faq.
L
lisasloan
Jun 4, 2005
Did that – no change….any other advice?
DM
dave_milbut
Jun 4, 2005
did you get the dialog asking you if you want to reset the settings? or did you delete the file manually? it sounds as if a dialog is off screen…
L
lisasloan
Jun 6, 2005
Got the dialog box and tried that first; when I went back to check manually it was still there so I deleted it manually – and that remoced them. I’m losing so much work time that we are going to uninstall and reinstall Windows and then try CS2, adding back programs to see if any cause the problem….

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