Photoshop won’t open (have reinstalled)

Q
Posted By
quietjames
Oct 27, 2003
Views
1635
Replies
5
Status
Closed
My copy of photoshop has stopped working, have reinstalled it a couple of times but with no luck… it looks like it is loading and the loading screen comes up, loading blah blah blah, but after a few seconds it just stops and disappears??!!?

How can i fix it? Surely dont have to reinstall windows????

Thanks for your time

Jim
Related Tags
open reinstall

How to Improve Photoshop Performance

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T
tacitr
Oct 27, 2003
it looks like it is loading and the
loading screen comes up, loading blah blah blah, but after a few seconds it just stops and disappears??!!?

Your problem is you are not paying attention to the "blah blah blah."

It’s not "blah blah blah." The programmers at Adobe had to *work* to put those messages there. The reason that "blah blah blah" is there is to tell you WHY IT WON’T LOAD.

Pay attention! If it crashes at "Reading fonts" or "Initializing CoolType engine," you have a corrupt font on your computer. If it crashes on "Initializing plugins: color management" or "reading ICC profiles," you have a corrupt ICC profile in your Profiles folder. If it crashes at "Measuring memory," you may have defective RAM in your computer.

Read the message and then post back what it’s saying when it dies.

—
Rude T-shirts for a rude age: http://www.villaintees.com Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html
Z
Zyg
Oct 27, 2003
I found the most common problem to be corrupt profile. The two times I had a crash in "Measuring Memory", deleting the profile cured the problem. It’s not likely that Photoshop would hit bad memory during start-up and other apps would not fail. Re-installing Photoshop will not cure the problem, since the profile remains. Sometimes deleting the profile will fix start-up problems.

Zyg

"Tacit" wrote in message
it looks like it is loading and the
loading screen comes up, loading blah blah blah, but after a few seconds it just stops and disappears??!!?

Your problem is you are not paying attention to the "blah blah blah."
It’s not "blah blah blah." The programmers at Adobe had to *work* to put
those
messages there. The reason that "blah blah blah" is there is to tell you
WHY IT
WON’T LOAD.

Pay attention! If it crashes at "Reading fonts" or "Initializing CoolType engine," you have a corrupt font on your computer. If it crashes on "Initializing plugins: color management" or "reading ICC profiles," you
have a
corrupt ICC profile in your Profiles folder. If it crashes at "Measuring memory," you may have defective RAM in your computer.
Read the message and then post back what it’s saying when it dies.
—
Rude T-shirts for a rude age: http://www.villaintees.com Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html
Q
quietjames
Oct 29, 2003
Read the message and then post back what it’s saying when it dies.

Ok thanks for the tips, I think the last thing that it says before it crashes is "Initialising Colour Preferences", then the whole program just dissappears off the screen…..

?????
T
tom187
Oct 29, 2003
(Tacit) wrote:

You most likely have a bad color profile installed on your computer.
First, try running Adobe Gamma to re-create your monitor profile. If that doesn’t work, you will need to go into your Windows Profiles folder (if you are on a PC) or your ColorSync Profiles folder (if you are on a Mac), and get rid of everything in it. If that works, add back the profiles one at a time until you find the one(s) that cause the crash.

Just to clarify for the OP, on a Windows system you will find the profiles in the "color" folder located under your Windows system folder. For example, on this Win2K system they show up under "WINNT\system32\color." This will vary based on your Windows version but I think you’ll always find them under "system\color" or "system32\color" rather than "Profiles."

Once you’ve identified the offending profile, keep only the profiles you actively use in this folder. All the others, either move or change the file extension from .icm to something like .icX . Removing or disabling all unused profiles in this folder will significantly speed Photoshop’s loading time.

——————————-
Tom

Unsolicited advertisements cheerfully ignored.
T
tacitr
Oct 29, 2003
Ok thanks for the tips, I think the last thing that it says before it crashes is "Initialising Colour Preferences", then the whole program just dissappears off the screen…..

You most likely have a bad color profile installed on your computer.

First, try running Adobe Gamma to re-create your monitor profile. If that doesn’t work, you will need to go into your Windows Profiles folder (if you are on a PC) or your ColorSync Profiles folder (if you are on a Mac), and get rid of everything in it. If that works, add back the profiles one at a time until you find the one(s) that cause the crash.

—
Rude T-shirts for a rude age: http://www.villaintees.com Art, literature, shareware, polyamory, kink, and more:
http://www.xeromag.com/franklin.html

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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