Unrecoverable error

GH
Posted By
Gail_Heisler
Oct 26, 2003
Views
215
Replies
3
Status
Closed
My PS 7 suddenly disappeared and when I try to open it the window says "Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable" What does this mean?

It has been working fine for almost a year. This is an upgrade version, to my old PS 4. I have uninstalled and re-installed both, but I get the same thing. I am running XP Pro. Also, I downloaded Adobe Elements 2.o trial version and I received the same error.

Is this an XP issue? I don’t know what to do at this point.
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O
Ol__Whozit
Oct 26, 2003
Contact Adobe proper. This is beyond any Forum help. Duh.
L
LenHewitt
Oct 26, 2003
Delete your photoshop prefs file – Details in the FAQ at the top of this forum list
GH
Gail_Heisler
Oct 26, 2003
Thank You for replying LenHewitt, I had tried deleting the reg files instead of the prefs files. So I will give that try.

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