Try trashing your preferences. Details are in the FAQs.
Bob
try resetting the prefrences:
Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 1:04pm </cgi-bin/webx?50>
it’s just a glitch in the matrix.
Nobody reads post one. 🙁
Bob
thank you guys really, but the problem stays… i don’t know what to do. i breath photoshop 🙁 what the hell do i do?
did you sucessfully delete the prefrences? did you get a dialog asking you to reset the photoshop settings or did you delete the prefs file per the faq link? if so, we need more details. what os? system config, etc? hard drives? swap file configuration? when does the error occur exactly?
got a dialog asking me to delete the pref and i said "yes" and it doesnt help. the error occur when i start photoshop, it’s going in the program but then it gives me this error without entering it, like "welcome and get out". i have xp proffesional with one hard drive but with c: and d: , i dont know what is swap file configuration. if i could send you a snap shot of the error then maybe you’ll know. i already clean my registry several times, done defrag, checkdisk, antivirus, avevrything. im realy depressed! plz help. thanx, Zohar.
Hello There, Zohar, I understand you !! I ve been having the same problem and I havent solve it yet, Ive done everything and tried to delete the preferences file but I can’t find it!!, I installed it on my F drive, It has enough space and memory!!. Can anybody help me?! I looked in every space on my computer for that file and I cant find it, I also tried ctrl+alt+shift, and it didnt work…Thanks a million
Gia
Hi again ! I finally delete the preferences file, but it didnt work : ( , the message appeared and I click YES, then tried to open it again but the message continues : "UnaBle to continue because of a hardware or system error. sorry, but this error is unrecoverable"
Thanks,
Gia
Zohar/Gia,
What are your system specs?
What OS are you running?
Which version of Photoshop is giving you the error?
Dear Stephanie,
System= Microsoft XP – Home Edition – Version 2002 – Service Pack 1 – Computer Intel(r)Pentium (r) 4 CPU, 2.40 GHz, 3.42 GHz, 1.00 GB of Ram, 1536 MB paging file size for all drivers, I installed on my F drive which is 27.1 GB Free disk space not compressed
OS= WIndows XP
Ps Version= 7.0.1
Thanks a lot!!
Gia
again: have windows xp professional pentium4 2GHz 512 RAM im using photoshop 7
thank you…
What is Photoshop loading when the failure occurs? You should see information on what’s loading in the splash screen. It seems that many of the others who have posted about this error had issues with fonts – a quick form search on "hardware or system error" will lead you to some of the other threads on this. Below is a knowledge base link on trouble shooting the error.
<
http://www.adobe.com/support/techdocs/2aa72.htm>
Hey Stephanie, thanks for your help, and indeed PS stops when "reading fonts" in the splash screen. I did go to the link you said but it says to rename all the AdobeFnt.lst one ach hard disk, but i cant find the file, and on the other hand it also says to try to move all true type fonts to new folder EXCEPT the ones by WINDOWS but I dont know how to distinguish them , theres a link there but it doesn seem to work. I believe that finally Im approching to the solution!! : ). Thanks a million!!
Gia
Gia,
Do a search in windows explorer for adobefnt*.LST and delete all you find (They will be rebuilt as required).
To find a ‘bad’ font, move half your fonts to another folder and re-start Photoshop. If that solves the problem you know the bad one is in the ones you removed. Bu keeping ‘dividing by 2’ you can isolate the offending font reasonable quickly.
Hey Len, you definately rocked!!!!!! I finally load PS successfully!!! I just moved half of the fonts to a NEW FOLDER and then MOVE them BACK to my Font folder and it works!!! I didnt have to delete or isolate any fonts!!! just re-install them!!! Thanks a million!!!! thank you thank you than you!!!!!!
Gia
now, im gonna try it!!! wish me luck!