Frozen Tools

BH
Posted By
Beth Haney
Jul 9, 2003
Views
88
Replies
2
Status
Closed
First, what kind of platform and OS are you using? Have the tools ever worked correctly since installing Elements? Have you had any other problems that indicate this might be a memory issue? Have you done system maintenance? Have you tried deleting the Elements Preference folder? Lots of questions, I know, but you didn’t give much information to work with! 🙂

Assuming the tools used to work correctly and you’ve already done the system troubleshooting, try deleting the Preference folder. With Elements closed, click on the start up icon and then make a quick grab for the Control, Alt, and Shift keys (Win) or Command, Option, and Shift keys (Mac) and hold all three down until you get a screen asking if you want to delete the Settings. Say Yes.

Repost and let us know if this did the trick. If it didn’t, give a few more specs, please.
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RC
Richard Coencas
Jul 9, 2003
Other question that comes to mind is if this is with all images or just very large images. Some of the memory intensive tools like blur can take a while to process on larger images, giving the impression that something has hung.

Rich
RC
Richard Coencas
Jul 10, 2003
Hi Leen,

All of the ones that change the actual pixels, like burn, dodge, blur, sponge, sharpen, and smudge can give some delay in processing on larger images. Can’t speak to the DreamyFX plug-in.

Groetjes,

Rich

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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