Black screen from scanner

E
Posted By
eugene
Nov 19, 2004
Views
588
Replies
1
Status
Closed
I have just re-installed my scanner (CanoScan D2400) because I had to switch computers. When I click to import from it, I sometimes get the message that the Twain driver cannot be found and to check my Windows directory. When I try again, my scanner opens but it only shows a black preview screen? This was working perfectly and my diagnostics test says it is working okay. Anybody any idea what my problem might be?

Eugene

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

E
eugene
Nov 19, 2004
The actual message I get is,
"Could not open the TWAIN source. Make sure there is a valid source for your scanner in TWAIN directory".
When I search MY COMPUTER, my scanner is listed in the TWAIN directory! I just installed Elements 2 to see if that worked and I get the same message which suggests to me that it is a scanner problem yet the scanner seems to be working (apart from this black screen). I just can’t figure it out, Eugene

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

Related Discussion Topics

Nice and short text about related topics in discussion sections