Photoshop loading photo files very slow (not printer)

RF
Posted By
robert_frank
Jan 26, 2009
Views
410
Replies
3
Status
Closed
For the past several weeks Photoshop C3 has been loading even the smallest of photo files very, very slowly — about 10-15 seconds for one.

I read an earlier post to this affect, that said it might be a networked printer, but the printer on this computer is NOT networked.

I’m running Windows XP, latest update, with 3 gig of RAM. And we have deleted and reloaded the Photoshop program and updated it to make sure it’s not a file goober in the program.

Anyone else experiencing this trend and/or have any solutions.

rfrank
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JJ
John Joslin
Jan 26, 2009
I also had this with a NOT networked printer.

This is a known bug and has been reported many times in the forum.

The solution is to make a generic printer driver your default printer. If you don’t have one such as fax or document writer, download it here:

< http://www.adobe.com/support/downloads/product.jsp?product=p drv&platform=win>
RF
robert_frank
Jan 26, 2009
John:

Thanks for the effort, but alas it didn’t make any difference.

Our IT support crew tried a variety of generic drivers in the default mode, but a 56k photo still took 15 seconds to load.

However, I still had a version of "Photoshop CS" on my machine. So, out of curiosity I fired up CS and grabbed the same test photos, and bam the photo popped right up. So it is definitely a CS3 issue…

Any other solutions that you know of?

rfrank
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RF
robert_frank
Jan 27, 2009
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