Views
291
Replies
3
Status
Closed
I tried to create some new How Tos in CS3 and recieved the following error message when I try to open it:
"The Adobe Help application could not load a URL because the specified file could not be found. You may need to re-install the application and the help component."
If I access one of the ones created with CS2 it opens (I dragged them over from CS2, I have since removed CS2 from this computer, it’s still on my laptop) I haven’t tried creating them and importing them to this computer).
I’m using Microsoft Office Word 2003 to save the How Tos as html files, and notepad to edit Add_001.howto file.
Since I gotten this error, I reloaded CS3 Design Standard, it didn’t fix the problem. Also I have ensured that the Add_001.howto file points to the right location (C:\Program Files\Adobe\Adobe Photoshop CS3\Help\additional how to content)and is in the right format:
"John Shaws CS3" "47. A GLOSSARY OF IMAGING TERMS" 47.html (works). "Noise Ninja" "The Thirty Second Guide to Noise Ninja" Noise Ninja 001.html (doesn’t work)
The only thing new on the computer is a brand spanking new EVGA NVidia Geforce 9500GT PCI express(512 mb ddr2 dual DVI output) with the latest drivers. It replaced NVidia GeForce 6600GS and Matrox Millenium video cards (the Matrox). The new video card does not include some program that allows it to run MS-DOS programs, but I don’t feel that is causing the problem.
System Info:
Photoshop CS3 10.0.1
Computer: Gateway DX310X with Gateway FPD1975W and FPD1730 monitors Windows XP Media Center Edition, Service Pack 3
Intel Pentium D proccessor
1GB internal memory
168GB of free space on hard drive.
I hope I have given you suffiecient information to give me some possible solutions.
Thanks
Rick
"The Adobe Help application could not load a URL because the specified file could not be found. You may need to re-install the application and the help component."
If I access one of the ones created with CS2 it opens (I dragged them over from CS2, I have since removed CS2 from this computer, it’s still on my laptop) I haven’t tried creating them and importing them to this computer).
I’m using Microsoft Office Word 2003 to save the How Tos as html files, and notepad to edit Add_001.howto file.
Since I gotten this error, I reloaded CS3 Design Standard, it didn’t fix the problem. Also I have ensured that the Add_001.howto file points to the right location (C:\Program Files\Adobe\Adobe Photoshop CS3\Help\additional how to content)and is in the right format:
"John Shaws CS3" "47. A GLOSSARY OF IMAGING TERMS" 47.html (works). "Noise Ninja" "The Thirty Second Guide to Noise Ninja" Noise Ninja 001.html (doesn’t work)
The only thing new on the computer is a brand spanking new EVGA NVidia Geforce 9500GT PCI express(512 mb ddr2 dual DVI output) with the latest drivers. It replaced NVidia GeForce 6600GS and Matrox Millenium video cards (the Matrox). The new video card does not include some program that allows it to run MS-DOS programs, but I don’t feel that is causing the problem.
System Info:
Photoshop CS3 10.0.1
Computer: Gateway DX310X with Gateway FPD1975W and FPD1730 monitors Windows XP Media Center Edition, Service Pack 3
Intel Pentium D proccessor
1GB internal memory
168GB of free space on hard drive.
I hope I have given you suffiecient information to give me some possible solutions.
Thanks
Rick
Master Retouching Hair
Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.