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Hi,
Has anyone experienced Photoshop CS4 crashing at startup just as it’s about to load the tools?
My computer specs are the following:
– Apple PPC G5 Quads 2.5GHz
– 4 GB of RAM
– 23GBs of free space on the main partition and 182GBs of the secondary partition. – GeForce 6600 Video card with 256MB
– OS X 10.5.6
Creative Suite Design Premium 3 is loaded too and it’s working fine.
So far I’ve tried the following without success:
– logged in as admin
– created a new test user account
– deleted and rebuilt the preferences
– verified the privileges
– ran disk first aid to verify the disk and the privs
– verified printer driver
– no third party plug-ins present
– turned off all fonts except required system fonts
– verified the video card driver was up to date
– tried the GPU optional plugins
– replaced the Adobe Photoshop CS4/Presets/Tools folder
– replaced first individual pieces then the entire Application Support folder for Adobe – replaced the executable.
Here’s the catch. I’ve deployed the software to 100 stations (same specs) using Apple’s disk utility and netboot/netrestore. This has worked for years and all other applications are running normally. The source computer (the computer I built the image on) is running well. Photoshop CS4 launches perfectly. The break seems to occur through the imaging process, but I can’t figure out where.
Any suggestions are welcome. I’m running out of ideas and am trying to avoid running around to 100 stations with CDs.
Thanks,
Kristy Depper
Technical Consulting Specialist
Macintosh Computer Administrator &
Adobe Certified Expert
School of Animation, Arts and Design
Sheridan College Institute
Oakville, Ontario, Canada
Has anyone experienced Photoshop CS4 crashing at startup just as it’s about to load the tools?
My computer specs are the following:
– Apple PPC G5 Quads 2.5GHz
– 4 GB of RAM
– 23GBs of free space on the main partition and 182GBs of the secondary partition. – GeForce 6600 Video card with 256MB
– OS X 10.5.6
Creative Suite Design Premium 3 is loaded too and it’s working fine.
So far I’ve tried the following without success:
– logged in as admin
– created a new test user account
– deleted and rebuilt the preferences
– verified the privileges
– ran disk first aid to verify the disk and the privs
– verified printer driver
– no third party plug-ins present
– turned off all fonts except required system fonts
– verified the video card driver was up to date
– tried the GPU optional plugins
– replaced the Adobe Photoshop CS4/Presets/Tools folder
– replaced first individual pieces then the entire Application Support folder for Adobe – replaced the executable.
Here’s the catch. I’ve deployed the software to 100 stations (same specs) using Apple’s disk utility and netboot/netrestore. This has worked for years and all other applications are running normally. The source computer (the computer I built the image on) is running well. Photoshop CS4 launches perfectly. The break seems to occur through the imaging process, but I can’t figure out where.
Any suggestions are welcome. I’m running out of ideas and am trying to avoid running around to 100 stations with CDs.
Thanks,
Kristy Depper
Technical Consulting Specialist
Macintosh Computer Administrator &
Adobe Certified Expert
School of Animation, Arts and Design
Sheridan College Institute
Oakville, Ontario, Canada
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