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385
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Closed
Hello,
I recently purchased Photoshop 7.0 for my Windows XP system. It is the first Photoshop program I have purchased, and there is no Adobe software on my computer. All system requirements are met.
However, I cannot install the program. In some cases, only 99% of InstallShield will load, and then the computer locks up. In other cases, the Install program loads, but installation is terminated by an error with 2%, 6%, or 11% of installation complete.
I have tried closing all programs, installing after booting with no Startup programs loading, and installing in Safe Mode, and the problem persists. I’ve defragmented, scanned for errors and viruses, etc.
I know the Photoshop 7.0 CD-ROM I have is not to blame, because I test-installed on my office PC and it went fine.
I would be grateful for any advice.
I recently purchased Photoshop 7.0 for my Windows XP system. It is the first Photoshop program I have purchased, and there is no Adobe software on my computer. All system requirements are met.
However, I cannot install the program. In some cases, only 99% of InstallShield will load, and then the computer locks up. In other cases, the Install program loads, but installation is terminated by an error with 2%, 6%, or 11% of installation complete.
I have tried closing all programs, installing after booting with no Startup programs loading, and installing in Safe Mode, and the problem persists. I’ve defragmented, scanned for errors and viruses, etc.
I know the Photoshop 7.0 CD-ROM I have is not to blame, because I test-installed on my office PC and it went fine.
I would be grateful for any advice.
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