Photoshop 6 conflicts with Norton’s Anti-Spam 2004

MM
Posted By
Marie_Maier
Oct 14, 2003
Views
366
Replies
5
Status
Closed
(2nd try.)After installing NA-S, which worked beautifully, working in Photoshop 6 5-10 minutes would crash consistently. Up would come "Photoshop caused an invalid page fault in……". Computer had to be shut off only with the power button, followed by a system scan when opened again.

Symantec says there is no known conflict with Photoshop. No conflict indicators appeared in Device Manager. The computer (Dell Dimension) registry was put back 2 days. NA-S has been uninstalled and Photoshop is working just fine.

How do I get both programs to work without interference?Is there other anti-spam software that Photoshop likes?

Thanks much…………MM
CC
Chris_Cox
Oct 14, 2003
I think you’ve got that backwards.

Something in Norton Anti-Spam is causing problems with Photoshop.

This would have to be a Symantec bug, and only they can fix it.
DP
Daryl_Pritchard
Oct 14, 2003
Hi Marie,

I’m not familiar with Norton Anti-Spam 2004, but if it is anything like what is in 2003, I never cared for their approach. But, that’s beside the point. What I can tell you is that McAfee SpamKiller works quite well for me and has never caused problems with any other application on my system, inclusive of Photoshop.

Regards,

Daryl
MM
Marie_Maier
Oct 14, 2003
I selected the Norton’s program because I thought it would be compatible with their Anti-Virus software used on the computer.

Would McAfee’s SpamKiller and Norton’s Anti-Virus "like" each other? I definitely want to kill the garbage I’m getting in email.

I appreciate the suggestions…………..MM
MM
Marie_Maier
Oct 14, 2003
OK–a new re-install seems to working fine–no conflicts with Photoshop open and working for quite a while.

Apparently it was a bad install——and I’ll keep fingers crossed.. Thanks, MM
DP
Daryl_Pritchard
Oct 15, 2003
Marie,

Although you’ve got things working now…congrats…yes, McAfee SpamKiller and Norton AntiVirus will live happily together, as that is my own configuration.

Regards,

Daryl

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