Can’t Open Photoshop

TG
Posted By
tate_graham
Oct 13, 2003
Views
405
Replies
11
Status
Closed
I don’t have a clue what happened but a few days ago Photoshop 7.0 started acting like it was going to open, then just vanished. I have tried numerous times since and it does the same thing. I have uninstalled and re-installed and it still acts like it is going to open, then in a flash it is gone. I don’t get any error messages or anything. Please Help!
GH
Grass_Hopper
Oct 13, 2003
Tate,

have you tried to reset your preferences?

See the FAQ (click here!) <http://www.adobeforums.com/cgi-bin/webx?50@@.ef4a07f> for instructions.
TG
tate_graham
Oct 13, 2003
I got an answer from another site. I had to go in under the administrator and delete the adobe/photoshop file there, then reinstall it – worked great – am using it right now. I had not been able to use it for over a week and was getting terribly frustrated.
ET
Eileen_Tidwell
Oct 13, 2003
My PhotoShop is doing the same thing, vanishing during or after it gets to the point of loading fonts.
I have tried:
Removing all Adobe products and all related files and then reloading Adobe PhotoShop. NO LUCK. Changing my hard drive from FAT32 TO NTFS.
NO LUCK.
I did get a message twice upon reloading PhotoShop which indicated that PhotoShop’s Scratch File needed to be on a different volume from Windows Paging File.
Well I have no idea what to do about that, short of doing a clean install and reformatting my drive to more than one partition.
This all started out of the blue, so it seems there should be a simple solution. If it was working before, shouldn’t it work now? I am so frustrated. We spend thousands on these programs and then they give us all these problems.
I run WINXP. Yes, I know, running a Mac would have been the smart thing to do, but it’s too late now. Too much invested in win. and in Adobe products. EEEK HELP HELP
DM
dave_milbut
Oct 13, 2003
during or after it gets to the point of loading fonts.

that usually indicates a corrupt font. install any fonts lately? you need to go back, remove them and find the bad one before reinstalling.
ET
Eileen_Tidwell
Oct 13, 2003
I did the control alt shift while opening PhotoShop, it asked if I wanted to delete the file, I said yes, but I still got the message that the PS Scratch file needed to be on a different volume than the Win Paging file.
I hate windows… I hate adobe … I hate computers …..
MK
Mona_Kimball
Oct 13, 2003
Oh thank you so much for that link!

I was having the same problem with mine, except it would blink out at "Initializing color preferences."

I was most distraught over why it suddenly wasn’t working.

Thanks again!
ET
Eileen_Tidwell
Oct 13, 2003
OOPS, Premature post … I didn’t notice, but after I closed the error window about scratch and paging files, PhotoShop went ahead and opened. I tried closing and opening it twice, and it’s working again.
weird.
Hope I remember what to do next time.
Thanks for the help Folks!
L
LenHewitt
Oct 13, 2003
Eileen,

That is an information message only telling you that for best performance you need to have the pagefile and Photoshop scratch files on different drives.
RO
Robert_Oliver
Oct 13, 2003
I run WINXP. Yes, I know, running a Mac would have been the smart thing to do…

Windows XP is a fine operating system. Don’t buy into the myths about the "superiority" of the Macintosh platform.
TG
tate_graham
Oct 14, 2003
How do I go about putting the pagefile and Photoshop scratch files on different drives? I have never heard of a pagefile. I did know that the scratch files should be on a dif drive but I don’t know how to go about it. Thanks!
L
LenHewitt
Oct 14, 2003
Assuming ou have multiple drives, you can either:

1) Set the Phptoshop scratch to a different drive from Photoshop Preferences>Plug-ins and Scratch disk or
2) Move the Windows pagefile from My Computer (Right-click on it)->Properties>Advanced>Performance Options>Virtual Memory>Change (You must leave at least a 2megs pagefile on the C:/drive)

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