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Ok… tried posting under other topics, but I guess I need to start my own. I have tried calling tech support (HAH!!) and I am teetering on returning CS4. So PLEASE someone from the mothership give me a sign you care…
Nvidia GeForce 8600GT 256mb downloaded the drivers last week (Driver Version: 6.14.0011.7824) Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2 CPUs) Memory: 2814MB RAM
Page File: 1049MB used, 3652MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Tech support says I am configured fine. But I need to have a compatible video card. I say based on specs it is. They say but it might not. I ask for list of "approved cards" and they can’t tell me… they then tell me its Nvidia & Wacoms problem (but Autodesk works fine?) and transfer me to customer service to get me the mysterious list of approved vid cards (which I have searched for on the site – can someone point me top this?)and then cust service is reading off the side of the box "must have 1..2..8.. mb of " not even aware of what it is she is reading… then when I ask for SPECIFICS I am cut off. No call back even though she asked for my number in case we were… you know… cut…
So… PLEASE… can I find out if my card is OK for this new OpenGL stuff?
Why is my Wacom Not working?[downloaded latest drivers and called their support] It shows up all cursor function fine, except when you try to paint… NOTHING appears. (Invisible ink, perhaps? Is this a feature?)
Thanks in advance for some solid and meaningful response(s)….
Nvidia GeForce 8600GT 256mb downloaded the drivers last week (Driver Version: 6.14.0011.7824) Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2 CPUs) Memory: 2814MB RAM
Page File: 1049MB used, 3652MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Tech support says I am configured fine. But I need to have a compatible video card. I say based on specs it is. They say but it might not. I ask for list of "approved cards" and they can’t tell me… they then tell me its Nvidia & Wacoms problem (but Autodesk works fine?) and transfer me to customer service to get me the mysterious list of approved vid cards (which I have searched for on the site – can someone point me top this?)and then cust service is reading off the side of the box "must have 1..2..8.. mb of " not even aware of what it is she is reading… then when I ask for SPECIFICS I am cut off. No call back even though she asked for my number in case we were… you know… cut…
So… PLEASE… can I find out if my card is OK for this new OpenGL stuff?
Why is my Wacom Not working?[downloaded latest drivers and called their support] It shows up all cursor function fine, except when you try to paint… NOTHING appears. (Invisible ink, perhaps? Is this a feature?)
Thanks in advance for some solid and meaningful response(s)….
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