CS4 + XP SP3 + Radeon X1300 + HP2465 monitor = Huge issues

MN
Posted By
Murali_Narayanan
Nov 11, 2008
Views
388
Replies
2
Status
Closed
Hope someone can help me. I just installed the trial version of CS4 on a Dell Optiplex 745 running XP SP3 with a Radeon X1300 (with latest drivers) and HP2465 monitor. I have also installed LR 2.1 on the same machine a while ago and it works flawlessly. I have huge issues with the CS4 trial version.

1. when i open CS4, when I click on file, almost all the entries are greyed out – except for Import, Automate and Scripts. even Exit is greyed out. if I click on Automate and get back, I can do normal operations like open, open in bridge, etc.

2. when i click on the spot healing brush tool, CS4 crashes. Error signature says AppName: photoshop.exe, ModName: icm32.dll.

3. when i go to smart sharpen, in the magnified view, there is no change if i move any of the sliders. all i see is a flicker.

4. When I try to edit in CS4 from LR2.1, CS4 opens but it does not open the image file.

find CS4 very flaky. i doubt it is the software as a ton of people are using CS4 successfully. I suspect the problem is with my confifuration – most likely display controller related.

Until this is resolved, i will go back to CS3 which works flawlessly on the same machine.

Can somebosy shed some light? Thanks & regards

Murali

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MN
Murali_Narayanan
Nov 11, 2008
Looks like I found the solution thanks to suggestions in the following thread: Initial issues with PS CS4 Extended Windows XP Pro. (36 messages; 11/11/08)

I had installed a Nik plugin. I moved the Nik folder in the Plugin folder and CS4 opens properly. Guys: watch out when u install plugin in CS4. install 1 plugin at a time and thoroughly test CS4 prior to adding additional plugins.
JJ
John Joslin
Nov 11, 2008
That has been accepted practice since plug-ins were invented!

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