Upgrade to CS4 fails – how to contact support

R
Posted By
rmlewis
Oct 15, 2008
Views
172
Replies
3
Status
Closed
Hi

I am trying to upgrade from CS3 to CS4 in a Windows VISTA environment and the installation of Bridge and CS4 fails. The message is:

Adobe CMaps CS4
Error:
Error 1603. Error 1714.The older version of Adobe CMaps CS4 cannot be removed. Contact your technical support group.

It’s probably really simple but I can’t find how to email Customer Support.

Can anyone point me there?

Thanks
Rob
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DM
dave_milbut
Oct 15, 2008
at the bottom of every page here is a "contact us" link:

<http://www.adobe.com/aboutadobe/contact.html>

🙂
R
rmlewis
Oct 16, 2008
Hi Dave

Thanks

I knew it was going to be obvious but not that obvious!!
DM
dave_milbut
Oct 16, 2008
it was so obvious it was totally un-obvious! 🙂

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

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