CS3 crop tool bug

AI
Posted By
Andrew_I_McDougall
May 30, 2007
Views
306
Replies
3
Status
Closed
Whenever I use the crop tool PS CS3 crops everything to a 1×1 pixel image size no matter what size I select. This error has also been reported in the Mac forums here: <http://www.adobeforums.com/cgi-bin/webx/.3bc3f04d>

This is the second major bug I’ve had with CS3 including the infamous "CS3 Crashes all the time" bug reported here: <http://www.adobeforums.com/cgi-bin/webx?128@@.3bc3d091>

After uninstalling the MicroSoft Intellipoint drivers yesterday as recommended in the forum, PS performed as expected including cropping. However about two hours later I started getting the crop tool bug as described above. After a reboot today the crop bug is still there.

This is a clean install of CS3, I did not participate in the Beta. I run an IBM T43 Thinkpad on Windows XP Pro with 1.5GB RAM and a Viewsonic VP2030b monitor

BTW – PS only crashed when I was using the Viewsonic monitor and allthough I had the IntelliPoint drivers installed I had not used the IntelliPoint Mouse for six months.

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P
Phosphor
May 30, 2007
Let’s get the obvious out of the way. I mention the following because you haven’t stated whether you’ve tried it:

When you have the Crop Tool selected, and before you drag out a box…click on the "Clear" button in the Options Bar.

Now try cropping.
AI
Andrew_I_McDougall
May 31, 2007
Thanks Phos I checked the crop tool settings, it was set to 1 pixel in each dimension. As soon as I got rid of that, the crop tool worked as expected. Looks as though there are now other users on the Mac forum getting this problem too. See Jean’s post at:

<http://www.adobeforums.com/cgi-bin/webx/.3bc3f04d>
P
Phosphor
May 31, 2007
Glad you got it sussed, Andrew.

Sometimes the simplest stuff can be the most confounding.

🙂

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