awful sudden dilemma" pshop CS2 is acting strange and freezing up

GL
Posted By
glenn_losack
Nov 7, 2006
Views
355
Replies
10
Status
Closed
after months of trouble free pshop cs2 on a QUAD with 4 GB RAM recently added CR3.6.
repaired perms
verified disk
ran disk warrior
re installed a new CS2
detached all external fwires

any other app works
if i load pshp cs2 most features work
if i load one image and grab the paintbrush and try to use any of the numbers to control opacity i can no longer do anymore with the program
it freezes up.. Raw images load as do jpegs as do tiffs but if i try to use the numbers to control i get freezing
I cannot for the life of me understand what happened.
What is left to do?
(erasing the drive?)
Related Tags
freeze strange

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R
Ram
Nov 7, 2006
Did you trash the Photoshop preferences before re-installing? Otherwise you end up right back where you started.

It’s quite possible that trashing the preferences is all you need now.
GL
glenn_losack
Nov 7, 2006
Ramon

bless you
but this is not doing it
im at my wits end
in the last 11 years i have never experienced this
everything goes smoothly trashed everything in library >prefs or pref panes that had adobe or .comadobe in the name of the file then relaunced
images load
then i go to a brush and work a curve lets say
then use brush with layer mask and hit 1 to affect the opacity and it all freezes….. what else would you recommend
PT
Phil_Taz
Nov 7, 2006
<http://www.adobe.com/support/techdocs/312917.html>

I’ve got this one on the wall….might help you find that last pref….
GL
glenn_losack
Nov 7, 2006
Phil

did not fix it held shift opt command while pshop cs2 started up and deleted

if i hit B for brush and then hit any of the numbers
freezes pshop
GL
glenn_losack
Nov 7, 2006
did it
still freezing
PT
Phil_Taz
Nov 7, 2006
Just to clarify….(and I am not expert here…)

I believe that if you delete all prefs in the list I posted, THEN delete and reinstall, you will have a ‘clean slate’. If you have reinstalled and then run the program before clearing prefs, you might not resolve problem. A restart in between would probably be a good idea.

Does it still happen with a different user?
B
Buko
Nov 7, 2006
Does it still happen with a different user?

I was just going to ask this.

This should be one of the first things you ask your self and can save you much time.
PT
Phil_Taz
Nov 7, 2006
("Buko’s Boilerplate")

BTW, Buko, have you heard of a ‘fix’ for a corrupted user? Or is it that user-specific prefs are broken and therefore unrepairable….

In other words, if it was ok in another user, do you just create a new user and forget the corrupt one?
B
Bernie
Nov 8, 2006
In other words, if it was ok in another user, do you just create a new user and forget the corrupt one?

That’s what I’d do (only had to do it once one someone else’s machine though)
B
Buko
Nov 8, 2006
I found it is faster to do an Archive and install than make a new user and copy everything to the new user then make sure all permissions are changed on the files. about 45 minutes compared to a couple of hours.

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