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This was a question I posted last week: I just upgraded my Mac G4 (AGP Graphics) to OS 10.2.8 and I have a problem with PS 7.01. Everytime I start it up, I get a dialog box that states " One or more files in the adobe application support folder necessary for running Photoshop under OS X are missing. Please run the Photoshop installer under OS X and reinstall Photoshop or custom install the Mac OS 9 to Mac OS X Tune up". Is there any way to remedy this, and why is it happening? Do I have to go back and reinstall Photoshop? If so, how far do I go back, my last full version of PS is 4.0 or earlier- everything from thereon is an upgrade. Do I have to go all the way back 4.0 and reinstall every version up to 7.0.1? Where do I find the Mac OS 9 to Mac OS X Tune up? I checked the download area, but didn’t see it. Would it be better and easier to use the tune up? Thanks for your help.
What follows was the reply to the question that I posted last week:
It is an option in the Installer under Custom (try clicking on Easy, or whater the default option is, drop down to Custom, select TuneUp)…from memory, but should get you in the right place.
Make sure you run all the 7x updaters.
Well, I tried to run the 7.0.1 installer and there was no way to custom install. A dialog told me it couldn’t find a 7.0 version of PS and I had to quit the install! I have 7.0.1 installed. Again, my last stand alone version of PS was 4.0- everything from there on is an upgrade. How do I rectify the problem I am having?
Thanks
What follows was the reply to the question that I posted last week:
It is an option in the Installer under Custom (try clicking on Easy, or whater the default option is, drop down to Custom, select TuneUp)…from memory, but should get you in the right place.
Make sure you run all the 7x updaters.
Well, I tried to run the 7.0.1 installer and there was no way to custom install. A dialog told me it couldn’t find a 7.0 version of PS and I had to quit the install! I have 7.0.1 installed. Again, my last stand alone version of PS was 4.0- everything from there on is an upgrade. How do I rectify the problem I am having?
Thanks
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