Andy,
Did you reset Photoshop preferences?
Neil
Hi Neil,
thanks for the hint. Yes – I tried that, but it didn’t help… But after a re-install and computer-restart things started working again.
Still – these intermittently necessary re-installs are quite disgusting… (at least it doesn’t lose it’s authorization after a crash – that’s a big benefit over CS3).
BTW: does anybody know, why I must quit Safari when installing Photoshop? That’s ridiculous…
andy
Any idea?
Not really as you have supply no information other than your problem.
What information do you need? My name, shoe-size? 😉
What else information could be relevant?
It’s just:
– Keep Safari open
– Launch the Photoshop installer -> It asks you to quit Safari… That’s it. (Happens on MacOSX – dunno Windows)…
a.
LenHewitt, "How To Get Help Quickly" #, 4 Mar 2004 8:27 am </webx?50>
BTW: does anybody know, why I must quit Safari when installing Photoshop? That’s ridiculous…
Sorry, it’s not. You should quit all applications and utilities not required for the installation when installing any software. In other words, less chance of a corrupted installation. And it installs faster as well.
Neil
Neil, well, that’s ‘System7-Talk’ ;-).
There’s no reason to quit processes not related to the target installation. Even if(!) other processes are affected a delayed logout/login (or whatever) should be sufficient. The main benefit of a Mac software installation (and it’s underlying *NIX) is, that this behaviour is exactly NOT the desired one and mostly not required at all.
My guess is, that this is just lazy development and they try to kill two birds with one stone.
Apropos ‘faster’: I wouldn’t care less, if the installation was quick – but the installation process (with it’s multiple ‘Setup’ apps, etc… takes quite a while (and – unfortunately – I have to re-install the whole thing from time to time). I can say that this Installer is the worst Installer on my machines. Even shareware stuff works better (and I didn’t even count the optical impression).
Anyway… thanks for your try.
andy
Andy,
There’s no reason to quit processes not related to the target installation.
And yet I don’t have the problems that some others have with bad installations and updates.
Neil
More,
I have to re-install the whole thing from time to time
With one additional exception (reinstalling Photoshop CS4 after uninstalling CS3), I can’t recall ever having to reinstall short of hard drive replacement. (This is since 1991.)
Other than that, I haven’t had problems with Adobe’s installers/uninstallers.
Neil
ON CS3 it happened 2 times to me, that it crashed and then I couldn’t re-launch the app, because it lost it’s authorization.
-> And I couldn’t re-authorize without re-installing
-> And I couldn’t re-install without de-install
🙁
In CS4 the situation is much better, but still far from optimal.
Btw. I can’t imagine the crashes are related to installation steps, but Font-problems, etc… Anyway I never loose the hope things will change to the better…
Not really as you have supply no information other than your problem.
I’d just like to comment that I feel the Adobe forums could benefit more if there was less attitude. Buko, while your reply isn’t so offensive, it’s got an air of arrogance and condescension. And I’m not just trying to single you out… it’s pervasive throughout this forum. Helpful information is usually provided but only after a jab or some belittlement occurs.
BTW, does anyone know who the moderators are?
Don’t worry. It will be all better soon. Just close your eyes and Adobe will make it all better for you.
V:
I’m calling troll on your behind, mister.
Neil’s the moderator and here you are wide-eyed (wha??). If you didn’t know that how can you comment on the culture here. The culture I see is people coming here with their problems and then copping an attitude. Always the same. And "the usual suspects" always rise to the same bait. But plonk them all you want. Many here have tried and failed to clean up things. I have found the "attitude" here quite justified much of the time.
– i have 20 years experience so adobe’s an idiot
– why can’t the software work the way I want
– i don’t have problems in any other software so it must be adobe – those who question me on these forums are derisive idiots – etc etc
After a while you will also be familiar with this attitude. MO’s right, hopefully soon Adobe will have a sandbox forum for (lame) folks to speak with a few quiet ones responding in their second (or third) written language the scripts they’ve been supplied. And half the time they’ll lick em good. But you and I will still be here getting shat on for our moxy. For our overwhelming intelligence.
J, I’m not posting this just to get a rise out of people and I didn’t know Neil was a moderator. I’m not quite up on the politics of Photoshop forums yet, LOL. I actually exchanged some emails with Chris Cox recently (because I saw the Photoshop Engineer label under his name) about who the moderators were and he suggested "…just complain in the forums and the moderators will see it." So I did just that, no trickery here.
I agree and disagree on your culture comment. Sure, there are the folks who do a Google search on some subject and end up here by accident, spewing off about their problems (justified or not). They certainly give some feel to the community, but I think the culture is most affected and defined by those who take up residence here and those who respond to the many questions asked each day.
Maybe I’m just too naive or idealistic, but of the forums I frequent this one has to be one of the most toxic yet most knowledgeable, LOL. Maybe the two go inherently hand-in-hand?
Maybe the two go inherently hand-in-hand?
Yes.
Which is why this post (
http://www.adobeforums.com/webx/.59b87aa7/18) drowns in irony.
I get so annoyed with you lot at Adobe. What have you done, I don’t think you actually take any advice from real photographers who are using your product every day. Sure you may talk to the occasional photographer who is happy to spend 10 hours on one image, paid for by a huge client.
And I’d rethink the word toxic, too. Just for your sake, sanity and benefit (being that you might stick around here longer).
J
