ImageReady CS Error – tools stop working when using multiple documents…

WQ
Posted By
William_Quinn
Jul 14, 2004
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709
Replies
0
Status
Closed
Hello.
So far this has only happened in ImageReady CS (not Photoshop, knock on wood). Basically, the jist:

I’m working using two or more files. Usually [it doesn’t happen every time, but often enough to annoy the heck out of me] when I open the second or third file, and switch back and forth, something wonky happens [nothing visual that you can see] and none of the tools work. I can select any tool. But when I attempt to use it. Nothing.

I’ve emailed NAPP about this and they told me it could be my antivirus software and to uninstall CS, shut down the antivirus, and reinstall CS. I Tried it. Didn’t work.

The only way to get rid of the error is to shut down ImageReady and restart. Thank god I’m still able to save the file at that point.

Anyone else experience this?

Thanks,
Bill Q in Toronto.

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