I just upgraded from OSX 10.3.9 to 10.4.6. All went well except for one thing – Photoshop (CS2) won’t launch. It goes through the motions and then I get an "Unexpectedly Quit" box. I pulled out all the third-party plug ins and trashed the prefs… no improvement.
I’m having a similar issue, although I didn’t just upgrade anything. Photoshop CS2 was working just fine last Friday; now it won’t launch. It seems to always stop when loading fonts. I cut down my fonts to just the basics, and still no go. I ran Onyx, repairing permissions and running all the maintenance scripts, and nothing helps. I don’t get the "unexpectedly quit" box though; it just hangs, and when I go to Force Quit, it says Photoshop is not responding.
I’ve restarted a couple times, and then I went home to supper. When I came back, voila, it works. ??!
I agree, Ramón, it does sound like a corrupted font. When it was acting up, I watched to see what fonts it hung on. When I had my big set open, it hung up on Stone Sans; but when I pared down my font list, it didn’t like New Baskerville. (sigh) And now it’s working, and I don’t know why. I guess I’d better hurry up and get my work done while it’s still functional. :-/ And check into FAP.
Hi. I´ve been having trouble launching Photoshop CS2 for some time now. It just started over night. The alt-ctrl-shift-trick worked for a while, but now that has become a dead end too. Reading forums and pulling my hear didn´t help. By coincidence, I discovered that launching while having the photoshop-9.jsx file open lets the program launch again. I have no idea why, but it works. The photoshop-9.jsx file is in C:\Program\Shared files\Adobe\Startupscripts. Might be worth a try. Good luck – Oloph
For some reason Photoshop will not launch. This is on a G4 dual 867 Mac 1.75 GB RAM Mac OSX 10.4.11 I had CS3 working fine for a long time and things were fine…. but it has recently stopped launching. When it stopped launching I deleted and uninstalled all Adobe products and tried re-installing Photoshop 7.0 that didn’t work either. Still won’t launch. Repaired permissions and restarted multiple times. Ran Disk Warrior just for grins… still won’t launch. Deleted all preference files… still won’t launch. tried re-installing again… still won’t launch. Tried launching from a different user account just to see if the user account may be corrupt but it still didn’t launch.
Adobe Image ready will run after installing off of the 7.0 disk but photoshop will not.
first rule of trouble shooting is to see if your toublesome apps work in a new user. You do this before deleting apps and reinstalling to see if the problem might lay elsewhere.
Have you installed anything new like a scanner lately?
I didn’t try making a new user account but I did try opening in another users account and it didn’t make any difference. I have not installed any scanner recently… I did 3 months ago but I think I have used photoshop since then.
I am a similar problem except in the details. My Mac g4 which I have been running with PS 7.01 very happily for some time crashed when Apple auto updated my system to OS X 10.4.11. During this update the system disk was corrupted.
Being unable to bring it back with Disk Warrior or Disk Utilities, I backed up my data and apps and reformatted the disk and brought the system back to 10.4.11. After restoring my apps and data, the Photoshop and Image ready icons had changed to a simple Doc Icon and they boot to the Script Editor, not the apps. When I ran the 7.01 updater, it errors out indicating that it can’t find a valid PS application on my disk.
I removed the old files and did a fresh install from my original CD and all of the issues remain. Any suggestions?
I used the original CD Version 7.0 to do a fresh install after trying a drag and drop from my backup external. I will try re-installing it again after trashing the prefs. Thanks.
I realize that the drag an drop was unlikely to work which is why it was the last thing I tried. Any suggestions as to how i could find those other resources? I have my 2 year old "previous" system from my ‘archive and upgrade’ to Tiger. I tried to locate all Adobe related files and copy them over but I am still missing something.
Any suggestions as to how i could find those other resources? I have my 2 year old "previous" system from my ‘archive and upgrade’ to Tiger.
By the time you get into the hidden recesses of your system to find all of them and then ensure that they’ve been properly placed on the new system, you could have done a squeaky clean, fresh install. And resources can well be handled differently or require different files if you are going from one OS to a different one.
I’ve found that if you use the Adobe supplied uninstaller it doesn’t delete the Application Support files. If this is where your corruption sits, a re-install of the application won’t help you until you clear all this stuff out manually.
Depending on how many other Adobe products you have installed, you can go to /Library/Application\ Support/Adobe/ and then delete the Photoshop 7 specific files and folders. You don’t even have to empty the trash. You could move these files out onto your Desktop (to be safe) into a folder that is titled to indicate these are old files.
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