I keep getting hard freezes in PSCS. It’s driving me nuts. If I open an existing file I can work about a minute. If I copy a clean image off a CD, I can edit about 5-10 minutes. But eventually I get a hard freeze and have to hit restart botton on front of computer. I’ve reinstalled the app several times. I’ve swapped out the mouse. I’m going to try the keyboard next. This doesn’t happen with any other Adobe or non-Adobe app. I can only use PS5 on my old Performa! Takes about a week for a gaussian blur.
I use Suitcase and have tried auto-activate on and off. Doesn’t seem to make much of a difference. Maybe it takes a little longer to freeze. I currently have auto-activate off. No Norton, no Virex. Any advice greatly appreciated.
Thanks. This is actually a machine for one of my friends but I have the same exact problem on a G3 in my office so the post is applicable. I ran cocktail. Not many haxies on this machine if any at all. There are copies of PS 5 and 6 on an external Neptune HD. I’m wondering if I should trash the apps and all prefs files. Kind of funny watching her do PS on a Performa. Like watching grass grow. But frustrating for her as she is a one man shop and the performance slowdown is hurting her.
How can you test HW other than pulling RAM. Should I turn off the external HD and see what happens? Don’t want to damage anything. This is a 450mhz G4 w/one 512 chip and 2-256mb chip. I set memory @ 75% of RAM.
Incidentally, with a hard freeze no log files are generated for PS.
I would be surprised if the freezes were caused by Photoshop but they might have been caused by Photoshop exercising the hardware. I had a RAM fault that would cause a freeze or kernel panic after some time had elapsed (depending on what I was doing). I pulled out the new RAM module I had installed and the freezing went away. When I inserted a second new module the freezing didn’t return so I concluded that the first new RAM module was bad.
I’ve got versions 3 thru 8 on various drives connected to the computer, so I doubt its old software. you might want to drop the RAM allocation to 60 -65% check the sratch disk maybe thats a problem.
I’ll pull the ram next. I think the computer came with 512 and she added the 2-256. Either way. I’ll pull all and put one at a time in, play around, see what happens. Shut down. Put another chip in, etc.
Her fonts are a mess. I may have to clean out a bunch of folders. Fonts cause the weirdest problems.
Hate to have to reformat HD but that’s last resort.
I have FAP and have been using. I haven’t sorted my fonts yet. I can’t see half the helvetica neue family so I’m guessing the sys fonts are trumping the PS1 version. One strange thing is no help guide in FAP which surprised me. No manual and no online help. That’s new one.
Just use FAP to manage your system(.dfonts) fonts if FAP turns them off there is no conflict. Then remove all fonts from all the font foldersspread all over the system disk. thats it.
FAP 2.1 is so efficient I have not even made any startup sets yet.
It seems that some of Apple’s utilities need some of the .dfonts. BUT you can trick them by changing those .dfonts for their PostScript/OTF equivalents.
Provided that you have an activated version of Helvetica Neue on your System, you shouldn’t run into problems with things like iCal and Address Book.
My copy Fontographer is the old 3.x version. If you happen to have 4.1.3, would you be willing to try to re-save a Fontographer file for me? It’s a musical notation font I made for illustrating short examples, in which each glyph contains both the note and all the staff lines.
It’s the only font that FAP 2.1 insists that the bmap file is lacking a PS outline font and the PS outline font file is missing the bmap file. I’ve resaved it a bunch of times to no avail.
Click on my name to reassemble my email address to let me know.
Those who frequent the Typography forum know that I detest the design of Helvetica (any flavor) as much as I hate zoom lenses, as the photography folks now.
So my facetious comment about counting your blessings when you can’t see Helvetica in your font menus is not an indication that the Helvetica font files cause problems.
I had one font that FAP wouldn’t activate and would not show up in Photoshop or ID when activated. So I just activated it in Font Book. and It worked in both apps. as long as you don’t double activate fonts Font Book can be a nice companion to FAP.
The fact that FAP wouldn’t activate that font makes me think that it is probably damaged. Fontographer is a wonderful tool for re-linking the two parts of Type 1 fonts.
FAP puts the font components into two different folders, one for orphaned or unlinked bmap files, another one for unlinked PS outline files. It does not put it in its "damaged fonts" folders.
Do you have version 2.1? In my Help menu, I have "FontAgent Pro Help" followed by "OnLine Support". The former gives full instructions. "OnLine Support" should take you to FAP’s website where you will find a link to their FAQs. <http://www.insidersoftware.com/ice_faqs_.html>
Maybe you just have the free trial version and perhaps it doesn’t install the Help file?
I’ll download the upgrade and see what happens. Buko: thanks. I’m not busy so I’m going to clean those font folders and see what happens. I’ll contact you at some point. I had trouble managing the .dfnts the first time so I deactivated that feature. I’ll try again.
I got the upgrade and now I have the online help. I liked green for activated fonts better than the new purple. Green means go everywhere in the world.
After a month of hard freezes reformatted the HD yesterday and installed CS only. No other apps. I worked for about 5 minutes and the HD froze again. Hardware specs: Power Mac G4 (AGP Graphics) model, 450 mhzG4, single processor (my mistake), 1GB RAM, 1MB L2 cache. Running 10.2.8.
If your machine locks up completely, that’s a definite and unmistakable sign of bad hardware. No ifs, ands or buts. Bad RAM, bad drive, bad connection, bad cables, in order of likelihood. You need to ferret out the culprit(s) by a process of elimination. No way around that.
Just a guess, but what card are you using to talk to your disks? Do you have an Adaptec SCSI card? I have had a lot of problems with these in Os X. chris
