Canon/Elements upgrade to CS or CS2?

GM
Posted By
Gene_Meador
Apr 23, 2005
Views
306
Replies
3
Status
Closed
FYI, I found the PE2 disk from Canon!!! Yea!
Before that, went to the site, put in my PE3# and it wouldn’t work (it’s registered). After tearing the house apart, found the disk, put in the #, with and w/o dashes, no go. Finally it said I exceeded the number of tries I had, and to call 888-724-4508 (probably because I never installed or registered PE2). I’ll call tomorrow and hopefully I’ll get to a human that can help me.

SO, a) PE3 numbers won’t work, and b) the site now says you’ll get CS2 instead of CS.
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GM
Gene_Meador
Apr 23, 2005
FYI II, I installed 2.0, registered it, it shows up as registered on their site, but it still says "invalid serial #" when I try to order CS2. Aarrgghh.
I pity the fool who answers the phone at Adobe when I call….
GM
Gene_Meador
Apr 23, 2005
Final FYI. After calling Adobe I found out there’s a "offer code" that’s sent to PE2 owners via email that’s needed. My CS2’s on it’s way!

Be prepared for questions in a week or so…
AH
Ahmad_Humza
Apr 24, 2005
<http://store.adobe.com/store/products/department.jhtml>? link is only for sony vio registered owner, will not work if you do not have photoshop elements that came bundled with sony system. Website will recotnize serial# and it can tell if it was bundled product.

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