Adobe CMM and Photoshop CS4 File Info problems

G
Posted By
Gener
Mar 26, 2009
Views
579
Replies
3
Status
Closed
I installed the Adobe Color Management Module several days ago.

< http://www.adobe.com/support/downloads/detail.jsp?ftpID=3618>

Today when I opened the File Info dialog in Photoshop CS4,I got a blank black window. Same went for the Kuler window and other extensions under the Window menu. Other panels such as the palettes and toolbox were fine.

I went through reset prefs,reinstalled PS,and reinstalled my video driver.

Same problems.

Uninstalled the Adobe CMM and the panels returned to normal.

I don’t know exactly what happened,but something this forum should know about.
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file info problems

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CC
Chris_Cox
Mar 26, 2009
Weird – they should have absolutely zero interaction.

Kuler and FileInfo do share the Flash rendering engine though.
G
Gener
Mar 26, 2009
Chris,I downloaded and reinstalled the CMM and the problem repeated.

File Info: blank, as well as the Kuler, and Connect extensions under the Windows menu. Additionally,any custom panels installed via Configurator also went blank.(although I had uninstalled those on my first round of troubleshooting)

Again as soon as I uninstalled the CMM,I got the File Info, Kuler, and Connect windows back.

This is on a Toshiba A205-S5843 running Vista SP1

I also tried the CMM on a Toshiba A75 (Windows XP)with a trial of CS4 Extended. There were no problems on that configuration with the CMM installed.

I don’t know what it is,but thought it should be passed along.
CC
Chris_Cox
Mar 26, 2009
OK, we’ll take a look.

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