Larger Document Appears Black and Displays Incorrectly

BP
Posted By
Bailey_Parker
Jan 3, 2009
Views
269
Replies
4
Status
Closed
Hello,
I have just purchased Web Premium CS4. Photoshop CS4 Extended was included with the package and I installed and ran it. Sadly any large document I tried to open appears black and sometimes when I zoom in partly displays with random black lines through it. I have checked my system’s specs and they all match up with the requirements. I am running Vista SP1 on a Dell computer. I have read all the knowledge base articles relating to this matter and have done everything they said (including disabling OpenGL, etc.) but still the problem continues. Is there any way or patch/addon to fix this.
Thank You So Much,
Bailey

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BL
Bob Levine
Jan 3, 2009
You’ve given us no system details.

Bob
CF
chris_farrell
Jan 3, 2009
Do they open up in other images manipulation software packages? Try CS3 if you have it.

What size, format (psb, tiff, etc) are they?

I’ve only experienced what you say with corrupt files…I hope that’s not the case here.
BC
Bart_Cross
Jan 3, 2009
What video card?
BP
Bailey_Parker
Jan 3, 2009
I have an ATI Mobility Radeon X1400 video card

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