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Good day we installed a new network print driver and now Photoshop CS4 quits when you try to print with the following error
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/1/2009
Time: 3:18:08 PM
User: N/A
Computer: AMYS
Description:
Faulting application photoshop.exe, version 11.0.1.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x0001b1fa.
For more information, see Help and Support Center at <http://go.microsoft.com/fwlink/events.asp>.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 31 2e 30 2e xe 11.0.
0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 31 2e 32 36 30 5.1.260
0040: 30 2e 35 35 31 32 20 61 0.5512 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 31 62 31 66 0001b1f
0058: 61 0d 0a a..
On some systems I can set the defualt printer to another printer and when I print I then select the printer I want to print too, wiht no issues but if the printer in question is the default printer then CS4 just crashes. The Printer is a Ricoh 3260C. The printer is a network printer connected to a print server. Users have Admin rights on the local PC. If anybody has any ideas on this problem I could use some help. I have removed and reinstalled driver a few times with no luck. Even tried going back to old driver as well still no luck. All other adobe products seem to work fine.
Thanks
Adam Raff
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/1/2009
Time: 3:18:08 PM
User: N/A
Computer: AMYS
Description:
Faulting application photoshop.exe, version 11.0.1.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x0001b1fa.
For more information, see Help and Support Center at <http://go.microsoft.com/fwlink/events.asp>.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 31 2e 30 2e xe 11.0.
0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 31 2e 32 36 30 5.1.260
0040: 30 2e 35 35 31 32 20 61 0.5512 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 31 62 31 66 0001b1f
0058: 61 0d 0a a..
On some systems I can set the defualt printer to another printer and when I print I then select the printer I want to print too, wiht no issues but if the printer in question is the default printer then CS4 just crashes. The Printer is a Ricoh 3260C. The printer is a network printer connected to a print server. Users have Admin rights on the local PC. If anybody has any ideas on this problem I could use some help. I have removed and reinstalled driver a few times with no luck. Even tried going back to old driver as well still no luck. All other adobe products seem to work fine.
Thanks
Adam Raff
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