Issues with text boxes in CS4

RL
Posted By
Rachel_Lehman
Jan 29, 2009
Views
673
Replies
6
Status
Closed
I’ve been experiencing a problem in PhotoShop CS4 in Vista where a text box will suddenly become much larger than it needs to be. Usually the text box will keep the original width I created it at, but will become extremely tall and the bottom will extend several inches below the actual image area.

This makes editing and moving text annoyingly difficult. It seems to happen after a text layer is copied/duplicated or moved to another document.
The document I’m working with was originally a Fireworks document, but it seems to happen even with text that was originally created in PhotoShop.

I haven’t been able to find any other info on this, has anyone else seen this?

Thanks.

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KI
Kyoko_Itoda
Jan 29, 2009
What is your system configuration? Check, Photoshop > Help > System Info.
RL
Rachel_Lehman
Jan 29, 2009
This is it:

Adobe Photoshop Version: 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 1
System architecture: AMD CPU Family:15, Model:2, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2 Physical processor count: 4
Processor speed: 2500 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 9600 GT/PCI/SSE2/3DNOW!
OpenGL Drawing: Enabled.
Video Card: NVIDIA GeForce 9600 GT
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Driver: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.11.7813
Built-in memory: 3070 MB
Free memory: 853 MB
Memory available to Photoshop: 1634 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Serial number: [removed]
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4\ Temporary file path: C:\Users\Rachel\AppData\Local\Temp\ Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 291.0G, 196.9G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins\ Additional Plug-ins folder: not set

Installed components:
ACE.dll ACE 2008/08/27-18:10:41 53.355610 53.355610
AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
AdobeLM.dll AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AdobeLM_libFNP.dll FLEXnet Publisher (32 bit) 11.5.0.1 build 57427 AdobeOwl.dll Adobe Owl 2008/08/14-18:38:42 2.0.70 53.354161 AdobeOwlCanvas.dll Adobe Owl Canvas 2.0.70 53.354161
AdobePDFL.dll PDFL 2008/08/20-20:15:08 53.204060 53.204060 AdobeUpdater.dll Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
AdobeXMP.dll Adobe XMP Core 4.2.2 53.352624
AdobeXMPFiles.dll Adobe XMP Files 4.2.2 53.352624
AdobeXMPScript.dll Adobe XMP Script 4.2.2 53.352624
adobe_caps.dll Adobe CAPS 2,0,99,0 2.135373
adobe_epic.dll Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
adobe_eula.dll Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFlamingo.dll AFlamingo 2008/07/09-11:28:44 53.350580 53.350580 AGM.dll AGM 2008/08/27-18:10:41 53.355610 53.355610
ahclient.dll AdobeHelp Dynamic Link Library 1, 3, 12, 0
aif_core.dll AIF 1.0 53.352475
aif_ogl.dll AIF 1.0 53.352475
amtlib.dll AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
amtservices.dll AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE.dll ARE 2008/08/27-18:10:41 53.355610 53.355610
asneu.dll AsnEndUser Dynamic Link Library 1, 6, 0, 8
authplay.dll
AXE8SharedExpat.dll AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206 AXEDOMCore.dll AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206 Bib.dll BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils.dll BIBUtils 2008/08/27-18:10:41 53.355610 53.355610 cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2008/08/27-18:10:41 53.355610 53.355610 data_flow.dll AIF 1.0 53.352475
ExtendScript.dll ExtendScript 2008/07/17-13:28:24 53.351316 53.351316 FileInfo.dll Adobe XMP FileInfo 4.2.2 53.352624
FNP_Act_Installer.dll FLEXnet Publisher (32 bit) 11.6.0.1 build 60959 icucnv36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223 icudt36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223 image_flow.dll AIF 1.0 53.352475
image_runtime.dll AIF 1.0 53.352475
JP2KLib.dll JP2KLib 2008/06/11-20:19:53 53.100857 53.100857 libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0 MPS.dll MPS 2008/07/07-10:33:04 53.350311 53.350311
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS4 CS4
Plugin.dll Adobe Photoshop CS4 CS4
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.73 PSArt.dll Adobe Photoshop CS4 CS4
PSViews.dll Adobe Photoshop CS4 CS4
registration.dll Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
SCCore.dll ScCore 2008/07/17-13:28:24 53.351316 53.351316 shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300 WRServices.dll WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713

Installed plug-ins:
3D Studio 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) ADM 3.11×01
Accented Edges 11.0
Angled Strokes 11.0
Average 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) BMP 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Bas Relief 11.0
Camera Raw 5.0
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Cineon 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Clouds 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Collada 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Color Halftone 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Colored Pencil 11.0
CompuServe GIF 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Conté Crayon 11.0
Craquelure 11.0
Crop and Straighten Photos 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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Crosshatch 11.0
Crystallize 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Cutout 11.0
Dark Strokes 11.0
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Embed Watermark 3.0
Entropy 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Extrude 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) FXG 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) FastCore Routines 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Fibers 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Film Grain 11.0
Filmstrip 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Filter Gallery 11.0
Fresco 11.0
Glass 11.0
Glowing Edges 11.0
Google Earth 4 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Grain 11.0
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HDRMergeUI 11.0
Halftone Pattern 11.0
IFF Format 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Ink Outlines 11.0
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Lens Correction 11.0
Lens Flare 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Lighting Effects 11.0 (11.0×20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) Liquify
KI
Kyoko_Itoda
Jan 29, 2009
NVIDIA GeForce 9600 GT could be a problem… What happen if you turn off OpenGL option(Photoshop > Edit > Preferences > Performance) then re-launch Photoshop.
RL
Rachel_Lehman
Jan 29, 2009
I lose all the cool OpenGL features 😉
I’m not sure how I’d try and reproduce it, text boxes that were the wrong size are still the wrong size, and I’d have to use it for a couple hours to tell if the problem comes back with new ones.

Thanks for your help! However all the other OpenGL features work fine, and the video card (which is pretty new) supports OpenGL 2.1. I don’t see why it would cause problems with text boxes resizing? It’s not just a display issue, it’s resizing the actual box. I’d hate to lose the OpenGL features, so if that’s what I need to do to make it work, I’ll probably just live with it.
GK
Geoff_K_Jackson
Jan 29, 2009
This is only a guess but could it be caused by copying a text layer and pasting into an image with a lower resolution?
Geoff.
KI
Kyoko_Itoda
Jan 29, 2009
I saw same problem once before on my Vista 64bit, but it disappeared after I update my Video card. If you don’t have GPU problems, then copy & paste?

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