Photoshop 7.1 just exits – CMYK jpg or long file name issue?

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Posted By
N A Lubas
Sep 4, 2003
Views
333
Replies
4
Status
Closed
When attempting to access a directory to open a file, Photoshop 7.01 just exits without warning and without any error message. This first happened when I received a jpg image saved as CMYK; file also had a fairly long name. Saving file as RGB did not solve problem, but seemed to alleviate it slightly as did moving the file to another directory – sometimes I could access it and sometimes PS would just close out. Has anyone else ecountered this?
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cmyk exit file issue long name

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N A Lubas
Sep 4, 2003
Additional Note – when reopening the saved-as-RGB file, Photoshop says "the file contains data that cannot be read, this data will be ignored."
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Phosphor
Sep 4, 2003
Sounds like you have hard drive problems….
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Phosphor
Sep 4, 2003
Does the same thing happen if you navigate to that folder using another program, such as windows explorer? If so I can confirm hard drive errors as I have the same problem before I got a new hard drive! My workaround was to copy and paste the entire folder to another section of the hard drive- which I could then access. Hope that helps!
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N A Lubas
Sep 5, 2003
Hello and thanks for your responses! I did try copying/saving the file to at least 2 other folders – it’s behavior there was more stable, but I still had an occasional crash. I have run Norton Disk Doctor (also with a free space check, which obviously doesn’t help where there are files!) – both it and chkdsk turned up no errors. I have had this happen on two different machines and two different hard drives, both Seagates, 1 60Gig and one 80Gig. Will research further! Cheers!

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