Photoshop CS2 Fails to open

KB
Posted By
Karen_B_Gross
Dec 8, 2008
Views
233
Replies
4
Status
Closed
Photoshop CS2 fails to open on two of our Macs. One is a G5 with Tiger, the other is a G4. I deleted the .psp file on the G5, tried to reopen, but it failed. Here is the error message.

EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xad7c6007

Thanks in advance for your assistance.
KB
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GB
g_ballard
Dec 8, 2008
have you looked at the other won’t open threads, isn’t there a FAQ on this

does the problem clear in a new user
NT
Nini Tj
Dec 8, 2008
Did it ever open on those machines or is it a new problem?

Did you check permissions for the Macintosh HD/Library/Application Support/Adobe folder and its subfolders? Should be read & write for everybody and nothing else. And does the users have full read & write acces to their own users?
KB
Karen_B_Gross
Dec 8, 2008
How do I check permissions on all the subfolders?
NT
Nini Tj
Dec 9, 2008
It is usually enough to check it on the enclosing folder. Depending on which version of the OS you have, it should also by itself include enclosed content. In Tiger there is a choice (as far as I remember – I no logner have any machine with Tiger) to include the enclosed folders when you set permissions.

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