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Just sold my G5 Dual 2.7, saving for a Mac Pro. CS3 deactivation failed. Repeatedly. I was about to erase the machine, so I called up Adobe, got a call center in India with a nice lady reading from a script. I got increasingly frustrated & upset, altho I try not to do this with support calls any more. She was reading through the list of possible reasons why CS3 might not deactivate, none of which applied. Finally, the last reason was, having multiple drives or partitions on a computer! I said, listen, how many pros do you think use multiple drives or partitions on a computer? This isn’t amateur hour here! I want my $#@$%#!@ CS3 deactivated! I should be able to activate & deactivate at will! Best she could do was write down my serial number, and inform me that I would need to call again when I activate CS3 on my new Mac Pro. Ack!
I was trying this poor phone support person’s patience, and she was holding up well. Best I could get was a slight weary little sigh as she asked me if there was anything more she could help me with today. I hate Adobe’s activation scheme. She was probably thinking that what is wrong with Americans is our sense of entitlement, like everything should just work for us. Oh well…
I was trying this poor phone support person’s patience, and she was holding up well. Best I could get was a slight weary little sigh as she asked me if there was anything more she could help me with today. I hate Adobe’s activation scheme. She was probably thinking that what is wrong with Americans is our sense of entitlement, like everything should just work for us. Oh well…
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