scratch disk issue?

Hi All,

I can’t get Photoshop7 to start up on my PC, it was working fine then suddenly the next time i use it, it loads up as far as "initialising Fonts,
initialising…." & closes itself.

I use XP Pro.
I regularly download XP updates.
I’ve deleted all .tmp files from the entire PC
I’ve gone into msconfig & disabled all programmes/services on StartUp & reboot & still it doesn’t work.
I’ve backed up my files/folders, deleted a few gigs of data & i now have 12gb left on a 28gb Hard Drive & still it doesn’t work. I have 512mb ram
Increased Virtual Mem to total paging size for all drives to 5000mb & it still doesn’t work.
However Photoshop5 works fine.

I’ve uninstalled Photoshop7, rebooted & installed it again & after install,
it immediately came up with a msg. about Scratch Disk – that i need to use my F Drive as my Scratch Disk instead of my C Drive. I clicked OK but Photoshop just closes itself again, i can’t even get into Preferences to change Scratch Disk settings.

Does anyone know if i can change Scratch Disk settings w/o going into Photoshop itself? what do i do now?

rex.

Delete your preferences file? Uninstalling PS does not remove the preferences file. PS5 uses a different preferences file since it is

installed into a different directory tree.
Isn’t the extension psp? You can delete the preferences file while PS is not running because it will create a new file.
Wasn’t that message just a warning? It might be the result of having the

scratch file and the pagefile on the same disk. While moving the PS file would improve performance, it is hard to see this condition causing a

of PS.
Jim

"Jim" wrote in message
<snip>

Delete your preferences file? Uninstalling PS does not remove the preferences file. PS5 uses a different preferences file since it is

usually

installed into a different directory tree.
Isn’t the extension psp? You can delete the preferences file while PS is not running because it will create a new file.
Wasn’t that message just a warning? It might be the result of having the

PS

scratch file and the pagefile on the same disk. While moving the PS file would improve performance, it is hard to see this condition causing a

crash

of PS.
Jim

Hi Jim,

Thanks for your reply. I did a search for *.psp files & found 3 .psp files but unfortunately these were for Photoshop5. Strange… it did not locate any for Photoshop7.

Well, I was wrong. PSP is registered as a Paint Shop Pro file. On my system, the preferences file for PS 7 is located in: C:\Documents & Settings\<user name>\Application Data\Adobe\Photoshop\7.0\Adobe Photoshop Settings
At least one of the directories is hidden.
Merely deleting this file might not solve your problem because there are numerous registry entries as well.
What I would try is uninstalling Photoshop 7.0. This action should remove the registry entries.
Next, delete the preferences file.
Install Photoshop 7.0 including the 7.0.1 update.
Try again.
If this doesn’t fix the problem, I am out of ideas.
Jim

Well, I was wrong. PSP is registered as a Paint Shop Pro file. On my system, the preferences file for PS 7 is located in: C:\Documents & Settings\<user name>\Application Data\Adobe\Photoshop\7.0\Adobe Photoshop Settings
At least one of the directories is hidden.
Merely deleting this file might not solve your problem because there are numerous registry entries as well.
What I would try is uninstalling Photoshop 7.0. This action should remove the registry entries.
Next, delete the preferences file.
Install Photoshop 7.0 including the 7.0.1 update.
Try again.
If this doesn’t fix the problem, I am out of ideas.
Jim

"Jim" wrote in message
<snip>

Well, I was wrong. PSP is registered as a Paint Shop Pro file. On my system, the preferences file for PS 7 is located in: C:\Documents & Settings\<user name>\Application Data\Adobe\Photoshop\7.0\Adobe Photoshop Settings
At least one of the directories is hidden.
Merely deleting this file might not solve your problem because there are numerous registry entries as well.
What I would try is uninstalling Photoshop 7.0. This action should remove
the registry entries.
Next, delete the preferences file.
Install Photoshop 7.0 including the 7.0.1 update.
Try again.
If this doesn’t fix the problem, I am out of ideas.
Jim

Hi Jim,

Thanks for your help. On my system, there’s only a shortcut to PS7 if i look
in Documents & Settings\all users\Start menu\Programs\PS7 shortcut. All the
PS7 files are located in Programs\Adobe\PS7\ but i can’t see the perference
file, what is it’s file extention or full file name? i can then do a search
for it. At the moment all i see are .dll files, the PS7 app file, a couple of font files, the windows .reg file for PS7, a readme file & a uninst.isu file & that’s it. I checked folder Properties & it says Attributes-read only
& hidden is not selected.

If i can find the PS7 preferences file… i can at least move on, right now
i’m stuck!

rex.