Starting up

JH
Posted By
Jay_Huemann
Jun 8, 2004
Views
163
Replies
2
Status
Closed
I am using PS 7.0.1. When I start PS up I get a message that says,

"Updating Adobe Compenents from Adobe.com
Downloading File 1 of 2…
No personal information is being transmitted
File: AWEXFiles.txt
To: Macintosh HD:Library:Application:Support:Adobe:Web"

But, nothing happens. I have to force quit. Then, when I try to boot up again the same thing happens over and over.

HELP!

Thanks
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R
Ram
Jun 8, 2004
Jay,

That’s a well known bug related to problems at the Adobe server.

There are two ways to solve it:

1.– Temporarily disconnect from the Internet, launch Photoshop, set the Online Preferences to NEVER look for updates, then reconnect to the Internet; or, alternatively,

2.– Take out the Adobe Online folder to disable it.
R
Ram
Jun 8, 2004
Since you have had to force quit Photoshop, it’s imperative you Repair Permissions with Apple’s Disk Utility.

CLICK on the thread below:

Ramón G Castañeda "Repair Permissions BEFORE AND AFTER installing software (for the FAQs?)" 6/2/04 8:12pm </cgi-bin/webx?50>

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