I’m using Adobe Photoshop CS on a G5 with 2GB of RAM running OS X.3.3. After a certain amount of time (usually 3-4 days) the modifier keys stop functioning in Photoshop CS and then, in no particular order, in all other installed Adobe applications (including Adobe CS Premium Suite, Illustrator 10.0.3, Photoshop 7.0.1, etc…). Thus far I have written zeros and re-imaged the G5, reinstalled the CS suite and all other Adobe apps after purging the G5 of all remnants of the products, made sure that the user did not customize his shortcuts in OS X, checked Keyboard settings, etc… The G5 in question is one of 50 with the same image on it and is the only computer evidencing this problem. Any suggestions?
There actually aren’t any related FAQ’s and I’ve tried multiple keyboards and mice connected to the various USB ports so no help there as yet. Thanks so far though.
Even with a straight-on Panther install from original disks, and after adding all of the necessary apps (no third party or shareware software), after a certain period of time the problem recurs. Could this be caused by a corrupt Photoshop file?
The Info Palette in Photoshop CS doesn’t display any values with any tool….on about 1/3 our Macs running 10.3.3…..all installed the same way. Are we missing something obvious???? Like a toggle to turn the readings on & off???
I am running a G4 17" Powerbook with 10.3.4 and now my modifer keys stopped working. They worked just fine in 10.3.3 before the update over the weekend. Has anyone come up with a solution? Is anyone from Adobe reading this????
<< The Info Palette in Photoshop CS doesn’t display any values with any tool….on about 1/3 our Macs running 10.3.3…..all installed the same way. Are we missing something obvious???? >>
Jim:
You are missing a required font! Put "Geneva" back into your System/Library/Fonts.
[And do check out the FAQs from time to time too!]
Why is this not automated during an install? I’ve never heard of this until now. Granted I’m not a computer whiz, but I’ve been around long enough to do simple updates.
If this is manditory, I think it should be scriped into the install software or under the software updater.
So I need to do this before & after every update on every piece of software, I assume?
This is something that is coming up surprisingly frequently, so later this evening I’ll post a more detailed response with links to the Apple site. Hopefully it can go into the FAQs. In the meantime, don’t argue; just do it. 🙂
Couldn’t the install process include a dialog explaining this, though, in the same way you’re warned to turn off all other software or that you’ll need to re-start after an install? Sounds like this is fairly important.
