Elements won’t load

R
Posted By
Ron
Mar 7, 2005
Views
286
Replies
2
Status
Closed
I have 3.0 on a laptop. It will work very well for a few times and then when I try to load it I get an error message that I have an invalid registration and need to reload the program. I do that and it runs ok for awhile. I put Elements 2.0 on the computer and sometimes it would run when 3.0 was kaput, but then sometimes it gives me the same message. I am running Windows XP.

The Adobe website has a set of directions for what to do if this happens when one is running a Mac. But nothing on Windows. Unfortunately, I cannot seem to translate what to do. Has something to do with adminstrative functions and a permanent registration on
my computer, not anything to do with whether I am properly registered with Adobe. It feels like Adobe thinks I am borrowing the computer. I’ve never that this problem with any other program, and as far as I am concerned I am logged in properly.

Any ideas welcome. It’s a pain in the neck to travel with a disc for reinstalling. And it seems difficult to get direct help from Adobe without paying through the nose.

Thanks.
R
ranamuur2-CD
Mar 9, 2005
Have you tried looking in the Registry (HKEY_CURRENT USER> Software>Adobe)and deleting the Adobe- Elements key?

A friend of mine had a similar problem and I deleted any reference to Elements in the Registry, then re-installed and all went smoothly after that.
If you aren’t happy fiddling in the Registry, please don’t until you have backed up everything! (File>Export)

Just a thought, maybe someone else might have a different solution. It worked for my friend.
🙂
Rana

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R
Ron
Mar 10, 2005
Hi Rana:

Haven’t tried that but it sounds like a good idea. I figured it was a registry problem but it didn’t occur to me to clean
it out and start over. Perhaps the fact that I have used Elements 1.0,
2.0, and 3.0 on the same machine, including 2.0 and 3.0 at the same time
just choked it up.

I fiddle in the registry often enough to give this a try. And, I back it up frequently. Nothing to lose except a few minutes.

Thanks,

/ron

Rana wrote:
Have you tried looking in the Registry (HKEY_CURRENT USER> Software>Adobe)and deleting the Adobe- Elements key?

A friend of mine had a similar problem and I deleted any reference to Elements in the Registry, then re-installed and all went smoothly after that.
If you aren’t happy fiddling in the Registry, please don’t until you have backed up everything! (File>Export)

Just a thought, maybe someone else might have a different solution. It worked for my friend.
🙂
Rana

Posted Via Usenet.com Premium Usenet Newsgroup Services
———————————————————- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY **
———————————————————- http://www.usenet.com

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