Hey. I recieved my photoshop software the other day and im having some problems with the software. I was wondering if someone could help me figure out how to solve the problem. the photoshop itself opens and has all the options and stuff but when i try to open an image or make a new image i get a pop up.

this is what it says:

adobe photoshop cs3 extended photoshop.exe - fatal application exit the specified module could not be found C:\program files\common files\adobe\adobe version cue cs3\client\3.10\versioncueui.dll

then when i click ok it has:

the instruction at "0x5ad71531" refrenced at memory at "0x00000014". The memory could not be read.

then it just shuts photoshop down.

have enough space and memory on my computer so i dont think that is a problem.

also if someone can help me out on this too when trying to figure out what was going on with photoshop and figuring out if it was a space and memory problem i uninstalled my dreamweaver flash and fireworks software then when i went to install the software agian it wasnt working so i decided to use my system restore and the files were back but when i clicked on them i get a message:

AMT SubSystem Failure
the subsystem has failed catastrophically. you must reinistall or contact customer support.

then when i stick the disc in to reinstall the little box comes up and i click install and the little file box pops up in the left hand corner of the screen and is initializing like it always does but when its done the big install box that pops up afterwords doesnt pop up at all.

the fireworks flash and dreamweaver are all CS3 professional and the photoshop is CS3 extended.

Thanks for any help anyone can give me.

- jeff

jeff_edelson

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Error when trying to use Photoshop. Please help.