* ** This is a solution ***

Hi all!

I have had many problems with the installation of Adboe CS3 full package. Yesterday I managed to find the problem, correct it, and install the full package without any problems!

The problem: Some of the components but not all installed ok. After installation completed the report stated that some components failed. Why did some components complete okay, while others did not?

I looked thru the net. Simular problems many places - different solutions: Adobe CleanScript, Macromedia uninstallation, Flash play uninstallation, starting windows with only a minimum of services running etc.

All very well - but did not solve my problem. Finally I got an idea:

Cleaning the registry. First program did this with grace:

< http://www.eusing.com/free_registry_cleaner/registry_cleaner .htm>

Next up: Repairing the errors within the registry.

This task was done with PC Tools Registry Mechanic

<http://www.pctools.com/registry-mechanic/>

Registry mechanic found some 126 problems. Fixed all but 15.

Did another search and ended up with the same 15 problems. 0 was ignored - but the 15 still remained. Strange!?!

Then it was time to "Do it the hard way"-work.

I opened up the registry. Used Registry Workshop:
<http://www.torchsoft.com/>

And found the key which Registry Mechanic failed to repair / delete. Found it and tried to rename it. No go! Tried to delete it - no go!

The followed more googling: I did not have the needed promission to access the keys!

So the solution: Make sure that the account from which you try to install CS3 has the needed permission to edit the registry!

Look inside the registry and locate the Adobe keys. Right-click the key, choose

Maybe this tool can be helpful in the task: SetACL

<http://www.helge.mynetcologne.de/setacl/>

This KB informs about the the task of setting the permissions:

<http://support.microsoft.com/kb/310426>

Looking closer at the registry keys gave an explaination:

NO PERMISSIONS where set for the Administrator account (from which I tried to install).

I had to manually set the permission level within the registry. About 60-70 keys where modified giving full control.

After all this editting the installation was re-started and this time it completed with absolutely no error... And all programs worked... I was so glad - and of course decided to share this good news with you.

The installation failed but no clear log file with useful information was generated. This was very frustrating!

Hope this will be helpful to others struggling with the installation of CS3.

Best wishes,
Busch-Jensen

JL5199

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