Anyone have any idea at all what is up with that error message! I am almost to my breaking limit here! I get the above error whenever I try to Save for Web in Photoshop 7.01 and when I try to open a file in ImageReady 7.01. I can open a file in Photoshop and then "jump to" ImageReady, but then when I choose Save Optimized As I get the same error message again.

I have un-installed and re-installed the program about 6-8times, I even restored my PC from a back-up ghost image and un-installed other programs such as JASC Paint Shop Pro 7 and Macromedia Dreamweaver that I thought may be interfering somehow with the programs and it still did not rectify the situation!

Just two days ago everything was working fine. I have had this problem once before in the past and managed to fix it by luck. I just un-installed my Macromedia programs and re-installed the Adobe software right afterwards and it seemed to work again. Unfortunately it seems as though no matter what I do this time I cannot for the life of me get it to work properly again!

BTW- Adobe, I looked throught these forums and it appears that many people are experiencing issues saving files with Photoshop/ImageReady. I hope that you all are working on this issue, as it seems prevalent in general. Also, what's up with having to call a long distance number for tech support and why no 24/7 tech support? Surely you are a large enough software company to warrant the need for a toll-free number and 24/7 tech support!

One last thing before I finish this novel :)! It should be noted that I am using the Educational version of this software that I purchased as part of the Adobe Web Collection. I know it shouldn't matter because the software it supposed to be virtually identical to the commercial versions, but I thought it may be worth mentioning.

Thanks in Advance to Anyone who can Help Me!!

Sincerely,

B. Chance

bradchance

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