Tried the Update – Still crashes my presets

RL
Posted By
Robert_L._Cook
Feb 27, 2009
Views
266
Replies
3
Status
Closed
I have a few preset actions I recorded, setting the line screen, converting to CMYK, etc. I re-set them up in CS4. No matter which one I click on and then hit the "proceed" button, it crashes the program instantly. Installed the update but no change. I edit and silhouette hundreds of RAW photos a month and I need these preset shortcuts. Back to S2………………
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crash preset update

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CC
Chris_Cox
Feb 27, 2009
We need to get a copy of those actions, and details about your system so we can reproduce the crash.
RL
Robert_L._Cook
Mar 2, 2009
Send me an email with the system info you need and I will forward the info and the *atn file.

Robert Cook
CC
Chris_Cox
Mar 2, 2009
I don’t have your email address available.

Send the Help -> System Info report from within Photoshop.

my email address is ccox [at] adobe dot com

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