Tried the Update - Still crashes my presets

266 views3 repliesLast post: 3/2/2009
I have a few preset actions I recorded, setting the line screen, converting to CMYK, etc. I re-set them up in CS4. No matter which one I click on and then hit the "proceed" button, it crashes the program instantly. Installed the update but no change. I edit and silhouette hundreds of RAW photos a month and I need these preset shortcuts. Back to S2..................
#1
We need to get a copy of those actions, and details about your system so we can reproduce the crash.
#2
Send me an email with the system info you need and I will forward the info and the *atn file.

Robert Cook
#3
I don't have your email address available.

Send the Help -> System Info report from within Photoshop.

my email address is ccox [at] adobe dot com
#4