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358
Replies
5
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Closed
Hi,
A lot of users are hit by this bug that appears when installing certain plugins under CS4 (Nik Software plugins for example):
– the menu bar buttons that should be highlighted in color when hovering them switch to a full grey area.
– the 2 top Panels in the Arrange Documents drop down menu are invisible.
Adobe say this is a problem with older plugins and a misunderstanding about how resources are managed in plugins (read : it’s a developer mistake) and plugin vendors don’t make any firm statement about this issue.
The workaround that generally works is to close and reload the plugin but this works only for the current session.
It would be nice if Adobe could give us users clear and detailed technical information about this issue. Many of us are developers or power users and since the communication between the plugin vendors and Adobe doesn’t seem to be that effective, at least we would be able to transmit the information to the vendor’s technical support ourselves. And as a developer, I’d like to know what mistake so many developers have made when using the CS4 SDK.
It’s very annoying to live with such trivial problems since months without seeing any fix released.
—
Patrick
A lot of users are hit by this bug that appears when installing certain plugins under CS4 (Nik Software plugins for example):
– the menu bar buttons that should be highlighted in color when hovering them switch to a full grey area.
– the 2 top Panels in the Arrange Documents drop down menu are invisible.
Adobe say this is a problem with older plugins and a misunderstanding about how resources are managed in plugins (read : it’s a developer mistake) and plugin vendors don’t make any firm statement about this issue.
The workaround that generally works is to close and reload the plugin but this works only for the current session.
It would be nice if Adobe could give us users clear and detailed technical information about this issue. Many of us are developers or power users and since the communication between the plugin vendors and Adobe doesn’t seem to be that effective, at least we would be able to transmit the information to the vendor’s technical support ourselves. And as a developer, I’d like to know what mistake so many developers have made when using the CS4 SDK.
It’s very annoying to live with such trivial problems since months without seeing any fix released.
—
Patrick
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