Views
382
Replies
7
Status
Closed
I hope someone can help me since after being on the phone with Adobe for almost 3 hours, they told me they don’t do ‘support’ for CS2 anymore.
I bought CS2 and registered it about 4 years ago. I’ve had it installed in the same computer ever since.
Just recently I had virus problems and Dell re-set my computer back to factory settings. The Geek Squad backed up all my photos and documents, but I have to re-install all the software.
I installed CS2 and the last step was to put in my serial number, which I did. I got a message insinuating that I didn’t have a legit copy. I called Adobe, and they told me that it was the correct number. But, they flat out refused to give me any ‘technical help’ as to why I can’t complete the installation.
I read some of the questions here and am now thinking I was supposed to have uninstalled the software. But I didn’t. So, it must be looking like I’m someone else trying to get the program for free. I just don’t know.
Please, please help me. I’m not awfully computer literate and I’m totally stressed out from all that has happened with the computer.
Thanks much for any advice!
I bought CS2 and registered it about 4 years ago. I’ve had it installed in the same computer ever since.
Just recently I had virus problems and Dell re-set my computer back to factory settings. The Geek Squad backed up all my photos and documents, but I have to re-install all the software.
I installed CS2 and the last step was to put in my serial number, which I did. I got a message insinuating that I didn’t have a legit copy. I called Adobe, and they told me that it was the correct number. But, they flat out refused to give me any ‘technical help’ as to why I can’t complete the installation.
I read some of the questions here and am now thinking I was supposed to have uninstalled the software. But I didn’t. So, it must be looking like I’m someone else trying to get the program for free. I just don’t know.
Please, please help me. I’m not awfully computer literate and I’m totally stressed out from all that has happened with the computer.
Thanks much for any advice!
MacBook Pro 16” Mockups 🔥
– in 4 materials (clay versions included)
– 12 scenes
– 48 MacBook Pro 16″ mockups
– 6000 x 4500 px