There was an error initializing the adobe help application.

766 views3 repliesLast post: 1/12/2009
So, I just installed CS3 and I went to the photoshop help (F1) and an error pops up that says "There was an error initializing the adobe help application. You may need to reinstall the application and the help component.". I have uninstalled and reinstalled photoshop multiple times, I have also used "WinCS3Clean" to clean it out and the same thing happens. Would anyone have an idea how to fix this?
#1
What are your system language settings, in which language do you install and in which language do you run Photoshop? If there's a mismatch, Help will not launch even if it sits somewhere on the disc. In any case, you can find all help files online at <http://livedocs.adobe.com>, often with updated info and user comments.

Mylenium
#2
When I installed it, I used english, and I run Photoshop in english too.
#3
Hi there. Came across your post; am having the same problem (but with Photoshop CS4) and receiving the same message. Did you ever manage to get your help files opening? If so, could you share with me the solution?
Many thanks indeed.
Mark
#4