I have Photoshop CS3 and I've had it for some time...pretty much since its release in 2007. In all that time, it's worked perfectly.
A couple days ago, it started doing this thing where I could open a file and everything would be fine, but then I'd try to open another file and it'd automatically stop working. I.E. I would get the "Photoshop has stopped working" message. This happens with any file and any file format. I can never have more than one file open.
This is a HUGE problem for me--I'm a graphic designer and it's almost impossible to work with Photoshop this way for the rest of my career. I lost my CS3 installation discs when I moved and I don't want to have to buy a new license...but I can't work this way.
Any ideas?
I'm on Windows Vista on an HP Pavilion Notebook. Thanks!
#1
Ouch! Other than resetting preferences I can't think of much else to try. In fact, re-installing is what I would recommend.
Adobe should still have a record of your registration. Perhaps you could sweet-talk customer service into letting you have a replacement at a discount.
#2
Adobe replaces media for current versions for a small shipping and handling fee.
Bob
#3
How do you loose $700 worth of software? even if you did move.
#4
Pretty simple...I put it in a box, shipped it, and never found it again. It happens.
#5
Just as a tip for the future: copy DVD/CD content to a "backup" folder on a hard drive. Slip a notepad with the serial # in there.
#6
Also, once everything is working, think about making a backup image of your hard drive
The product I use is... will span multiple
CD/DVD discs or write image to a USB hard drive
Runs off a 3.5 inch boot disk
<
http://www.terabyteunlimited.com/image-for-dos.htm>
Creates a bootable CD, use if you have a USB mouse or keyboard <
http://www.terabyteunlimited.com/image-for-linux.htm>
#7
Before reinstalling, try this article titled "Photoshop CS3 or Photoshop Elements 6 crashes when you open more than one image (Windows)": <
http://www.adobe.com/go/kb402704>
#8
It worked! Thank you so much! I looked all over the Adobe site but apparently could not find this article...thank you so much for your help.
#9