Can't Uninstall or Reinstall CS3

CS3 began to operate strangely (eg multiple unrequested Help windows, customized Colour Settings not sticking) so I decided to reinstall CS3.

First I deactivated CS3 (standalone, not part of a suite) then I tried to uninstall it. Using (Vista's) Program/Features I started the uninstall process - this began ok but stopped with the message:

"Summary

Errors: 2 components:
X Adobe photoshop CS3
Component removal failed

X Shared components
Component removal failed"

Then I tried to Reinstall the program (also from the Program/Features function) hoping that this would lead to a successful removal. But this led to exactly the same message after a few steps.

So - I cannot remove the program and cannot reinstall it.

Have searched this forum and Googled for an anwser without success. Grateful for any light in my darkness.

David

use a registry cleaner and clear out adobe and photoshop entries from your registry. delete the folder. reinsall.

Thanks. This is awkward as I also have Dreamweaver CS3 installed. Do you know of any specific PS CS3 adobe-made cleaner? Or any ideas on a particular registry cleaner?

Go here:
<http://support.microsoft.com/kb/295823>

Under Resolution and item 1. you'll see a link "msicuu2.exe"

Download that, install it, open it and look for the program you want to uninstall. Highlight it then click "remove".

That should allow you to reinstall the program.

I suggest that you then do a clean uninstall, remove any lingering folders, then reinstall.

J.R.

Thanks. That worked.