I just realized I am using CS and the files were created on CS2.I am getting these files through email. Will getting them on disc keep the layers intact.
#1
Holly,
She may have layers that are Smart Objects created in CS2? Those would have to be rendered to open in CS. In that case burning to a disc would not help. Contact her to see if she is using Smart Objects, and if that can be worked around.
Regardless, I would never trust a PSD file as an email attachment. Have her FTP or zip it.
#2