Adobe Photoshop CS3 had encountered a problem V10.0.0.0

Photoshop V10.0.0 will not open. It crashes as its loading the Twain drivers at start up. I am running Windows XP.

I've tried deleting the preferences file, reloading Photoshop and, as a desperate measure, deleting and reloading CS3. Nothing has worked. I tried upgrading photoshop but still no luck. Set my default printer to PDF, still nothing. Disabled my firewall, still nothing.....

The worst bit is its been working quite happily since June 07 and then in late Nov early Dec it decided not to work. I also had a printer problem during this time and reinstalled the printer software, but photoshop wasn't working before I did that.

The error I get is:

Adobe Photoshop CS3 has encountered a problem and needs to close

Error signature App Name: photoshop.exe
AppVer 10.0.0.0
ModName: unknown
ModVer: 0.0.0.0 Offset 0.0.0.0.0.0.0.4

Any assistance would be great - I am getting desperate!

Regards

Sally

I tried upgrading photoshop

Do you mean you applied the Patch? If so you should have Version 10.0.1

Have you tried to make a generic printer driver your default printer. If you don't have one, download it here:

< http://www.adobe.com/support/downloads/product.jsp?product=p drv&platform=win>

Hi John

Thanks for the quick response. I deleted the whole thing and haven't done an upgrade to Ver 10.0.1 this time so I am at the original version that came with the box.

I uploaded the generic printer driver and made it the default but it hasn't cured the problem.