CS3 Update error

260 views5 repliesLast post: 3/13/2008
I recently had to do a complete reinstall of my PC and prior to doing so used the Deactivate function. Following the reinstall of my system I installed CS3 once again from the CD and the install went without problems. Of course I now had the original version (10) installed and so used the update facility from within CS3. Following this I was presented with an error message advising that there was a problem installing 10.0.1 and Camera Raw. Despite running the installer again via the 'Try Again' button the problem persisted and so I pressed Cancel.

Following this I went to the Adobe site and downloaded the 10.0.1 update outside of CS3 and the install/update went without any problems. I also did this with Camera Raw. Now whenever CS3 starts up I get the splash screen indicating version 10.0.1 and from within CS3 (Help - about plug-ins) I see that Camera Raw 4.3.1 is installed.

However, a few moments ago the installer once again appeared indicating that version 10.0.1 was ready to be installed and so just to get rid of the pop up I clicked 'Install'. Of course I received back could not install message and I suspect that this is going to pop it's ugly head up on future ocassions as well.

Does anyone know where the fault/error lies and how I stop this pop up advising me that 10.0.1 is ready to be installed when it seems that it already is. Thank you.
#1
The updater is broken.

Just go to Help > Updates and when the updater appears, select Preferences and uncheck "Automatically Check for Adobe Updates".

I always get my updates the way you did.
#2
OK thanks for the info John. I guess in the absence of the auto updates option one has no way of knowing when updates are available other than to periodically check the web site.
#3
And here of course!

If you are worried about missing an update you can always use the Help > Updates... method to have a look and then cancel out and download and install manually.

You have more control and usually get a bit of information from the web site too.
#4
And here of course! Yes how silly of me :-) Thanks again.
#5